Built for consumer brands
Richpanel 2.0 combines a helpdesk with AI agents that resolve customer requests, take actions across your stack, and help you scale support without scaling your team.
We're literally saving a fortune and it's only installed a month! It's now automatically handling over half of all customer support requests that previously required manual attention.
Richpanel transformed our customer support across Paleovalley and Wild Pastures, consolidating multiple channels, reducing response times, and improving CSAT. More than just a support tool, it's a true partner in growth.
I've moved 3 of our brands to Richpanel. We experienced a 72% decrease in ticket volume for one of our portfolio brands. There were zero issues moving to Richpanel; it was super smooth. We run everything on Richpanel.
Guaranteed offer
We guarantee these results in your first 30 days, or your money back.
Already pay for an AI add-on in Gorgias, Zendesk, Yuma, or Siena? You are billed twice: once for the ticket, again for the AI. Richpanel is one bill.
Resolve at least half your tickets automatically with Richpanel's AI agents and self-service.
If we don't deliver these results within 30 days, you'll receive a full refund, even if you're on an annual contract.
Compare the full cost of software, AI and support agents. Choose your current platform, then use your real volume and payroll.
Illustrative estimate. Richpanel platform cost is $99 per agent seat plus AI conversations at about $0.20 each, $200 per month minimum, annual pricing. Payroll is agents times hourly cost times 176 hours. Your current platform's cost is estimated at list pricing, so bring your invoice to the demo. Your exact numbers are built live on the call.
Bring your latest invoice to the demo. We show your exact Richpanel price and savings, live.
Real public tweets. Click through and verify.
Richpanel — 5 star tool. Half the price of GORGIAS GUARANTEED. If you want to actually be using AI in your biz, CX is the place to start.
— Sean Frank (@SeanEcom) December 5, 2024
Richpanel — our CX software. It's gonna eat Gorgias' lunch. Cheaper, better UX, built with AI.
— Cody Plofker (@codyplof) December 24, 2024
Gorgias is about to get smoked by Richpanel. It's better and a fraction of the cost. Zero doubts.
— Mehtab Bhogal (@MehtabKarta) May 29, 2024
Switched from Gorgias to Richpanel. Saved 50%. Basically the same product.
— Bill D'Alessandro (@BillDA) October 14, 2024
Richpanel was an unlock for us. Ticket count did really go down once implemented and cheaper.
— leovoloshin (@leov) March 22, 2025
✕ You babysit these flowchart builders
✕ Takes weeks to set up
✕ Still hallucinates
✕ Dashboard says automated. Payroll stays the same.
Our AI Automation Rate is 42%. We can add about 9 points if I handle subscription cancellations. Want me to wire it up?
Do it.
YouContext, guardrails, and a pre-flight QA agent, all set.
“Our last AI took months to set up. This one took a single conversation, and it showed up in payroll.”
Your AI built live on your data, on the call. 50% resolution in 30 days or your money back.
One platform
Your AI works on every channel. It pulls data and takes real actions in every tool you connect. Refunds, order tracking, subscription changes, handled.
Shopify
Google Sheets
Recharge
Loop Returns
AfterShip
Amazon
ShipStation
Redo
Skio
Loop Subscriptions
Cody Plofker
CEO, Jones Road. Moved an 18-agent support team right before Black Friday.
Contract buyout available for eligible teams
See how we migrate teams of different sizes
Day 1
Your tickets move in
Tickets, replies, macros, and tags come over in one click. Your team keeps working. Nothing breaks.
Day 5
We train your team
We walk your agents through the new inbox and answer every question, live.
Day 7
AI starts as copilot
It drafts every reply for your team to approve while it learns your policies.
Day 14
Controlled launch
AI begins resolving the ticket types you approve. Your old helpdesk stays available during validation.
Beyond the guarantee
The contract covers your bill and your workload. Here is what else changes when Richpanel runs your frontline support.
10x faster
No weeks of onboarding calls and flow-building. The AI studies your tickets and policies itself, and most brands are live in 2 weeks.
$0.20
Per AI-resolved ticket. About 5x below other AI and 10x below a human answering the same one. One charge, no double meter.
24/7
AI scales with volume instantly. Nights, weekends, and BFCM spikes answered without staffing for the peak.
We migrate 40 to 60 brands per month from these platforms. One-click import for tickets, macros, tags, and users. Everything comes with you.
Run multiple brands from one workspace. Configure brand-specific AI and policies, and manage everything from one inbox, one team.
Compliance First
Powering customer support for 3,000+ businesses since 2020. Independently audited across SOC 2 Type II, HIPAA, and GDPR. Penetration-tested annually. See the full trust center →
SOC 2 Type II
Audited annually
HIPAA
Third-party audited
GDPR
Audited · EU-ready
AES-256 Encryption
At rest · TLS A+ in transit
99.9% Uptime
AWS · 3 availability zones
Watch our AI resolve them live on the call.
Get a personalized demo, a total-cost comparison and a migration plan, built on your actual support operation. If the AI doesn't resolve at least 50% of conversations in 30 days, we refund every dollar.
SOC 2 + HIPAA-audited · GDPR compliant