Are you losing revenue because of slow customer service?
Customize Richpanel for your brand and set up self-serve scenarios
Connect your E-commerce platform and sync in the order data
Connect all your support channels and send your first conversation
Rated 4.9/5 (23 reviews)
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Trusted by 1500+ fast growing DTC brands
"We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent-handled interaction by more than 70%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team."
"Richpanel is pivotal in helping us improve our repeat customer rate. You want to retain customers for 5-10 years in the long term. You want to give them a great CX with quick and satisfying answers. Richpanel makes this a reality."
"We previously used both Gorgias and Zendesk and Richpanel blows them out of the water. Not only is the interface much cleaner, but the functionality and reporting are more robust. Our CS has markedly improved since switching to Richpanel because of the self-service option."
"Look no further! Richpanel has everything you need and more. We can feel the weight lifted off of our customer service reps. Instead of hiring more employees, we were able to leverage Richpanel so our agents could better handle the workload and also make work enjoyable for them!"
"I'm really, really proud of our customer service team’s achievements. Richpanel’s automated workflows played a big part in achieving those numbers and growing our business. Not to mention all the money they saved us by allowing us to cut our customer service staff in half."
"The resolution rates for their self-service portal easily surpass the rates seen with other popular tools! Thanks to their easy migration process and intuitive interface we were able to keep a consistent UX despite increasing order volumes."