Growth Marketer - B2B SAAS

About Richpanel:

At Richpanel, we are doing something radical, something unconventional. We believe the future of customer service is no service. We believe the $260B+ BPO market will cease to exist in just a few years and Richpanel aims to be the pioneer that leads this change. We have over 2000+ customer who believe in our vision and we are backed by Sequoia Capital.

What we are building:

Richpanel is a SaaS platform that let’s e-commerce brands build self-service interfaces similar to what you see on Uber/Amazon. Brands that use Richpanel need 2x less agents and resolve up to 50% of potential customer interactions through our proprietary self-service technology. We are on mission to take this to 90% self-resolution.

Who you’ll be building with:

Our leadership team has 20+ years of experience leading multi-million dollar ventures and fortune 500 companies in the e-commerce industry. We're a team of passionate and driven individuals who strive for excellence and push each other to reach our full potential. Together we are building an iconic company and extraordinary outcomes of each other.

We take hiring very seriously and believe in finding the perfect career fit. A+ team members have the right to A+ team members. So we always want to surround ourselves with the best of the best.

What you’ll be doing:

As a Growth Marketer, you will play a critical role in driving demand for our products through innovative and targeted campaigns, experiments, and user testing. You will work closely with our sales and product teams to ensure that marketing efforts align with our business objectives and growth strategy.

Your ultimate accountability will be the number of demos generated through marketing campaigns and efforts.

• Design and execute campaigns that generate demand for Richpanel and our products
• Run experiments to figure out best messaging and marketing channels for our initiatives
• Conduct user testing and surveys to develop deeper understanding of users and guide our product development and marketing initiatives
• Obsessively measure and analyse key metrics to identify opportunities for improvement and growth.
• Create win-win partnerships with relevant players in the ecosystem to expand our reach and influence.
• Be a hands-on marketer who can operate a variety of tools, proactively reach out to people and companies as needed, and execute campaigns without needing excessive management help.

Experiences & Qualification

• 2+ years of experience in growth marketing in a B2B SaaS or a B2C startup
• Prior experience in leading GTM efforts in a start-up
• Well versed with GA, Hubspot, Tag Manager, Hotjar, Google Optimise, VWO and other marketing tools.
• Knowledge of SEO, social media, email marketing, and content marketing best practices

But, what’s in it for you?

• Mission driven team and a sense of purpose
• Fully Remote set-up that thrives on communication
• A Macbook to supercharge your productivity
• Market leading salary (In the 90th percentile)
• 2-4 team catch-ups and offsites a year
• Health Insurance (for you, and your dependents)
• Generous budget for desk setup
• Support for up-skilling
• ESOPs awarded to top performers

Wanna learn more about us? Check these out:

Check out the product here : https://www.youtube.com/watch?v=yZkJ5xCBeiM

Humble brag - here where we've featured :

Forbes - www.forbes.com/sites/davidprosser/2020/12/09/binning-the-bots-with-richpanel-to-transform-customer-service/?sh=1ef1a2c285c0

TechCircle - www.techcircle.in/tag/richpanel

Yourstory - https://yourstory.com/2020/12/funding-alert-customer-service-platform-richpanel-sequoia-surge/am

We've grown to 1600+ brand since 2020

Here's what our customers say about us - https://apps.shopify.com/customer-supportCTC

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Work Timings: 12PM - 9PM (Monday to Friday)

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