Free CX audit

We research your brand before the call.

  1. We scrape Reddit, Trustpilot, social media, and your website
  2. You get a full CX audit: what customers love, what's broken
  3. We walk through the findings live and show how AI can help
  4. You keep the report. No strings attached.
Trusted by 10,000+ brands
Ridge Jones Road Pela Lomi Aloha
Limited slots this week

Get your free CX audit

Submit your details. We'll research your brand and come to the call prepared with findings.

No credit card. We never share your email. If it's not a fit, no follow-up.

Trusted by 10,000+ brands
Ridge Jones Road Pela Lomi Aloha Lashify

What you'll get

Your audit covers three areas.

Web presence scan

We scrape Reddit, Trustpilot, G2, social media comments, and your website for what customers actually say about your brand, support, and product.

CX gap analysis

We identify the top pain points, recurring complaints, and missed opportunities in your current customer experience. You'll see exactly where you're leaking revenue.

AI automation roadmap

Based on the findings, we show which tickets AI can resolve today and walk you through the cost savings. You keep the full report either way.

Questions

What people ask before booking.

What exactly do you scrape?
Reddit threads, Trustpilot reviews, G2 reviews, your website (help center, policies, product pages), social media comments (Instagram, Facebook, X), and any public forums where your brand is mentioned. We compile everything into a structured report with actionable findings.
Is this actually free? What's the catch?
No catch. We do the audit because it gives us a genuine understanding of your CX before the call. You keep the full report regardless of whether you move forward with Richpanel. If it's not a fit, we'll tell you straight.
How long does the call take?
30 minutes. We spend the first half walking through the audit findings. The second half is a live demo where we show how AI can address the specific gaps we found. No slide decks.
What if we're not ready to switch tools right now?
The audit is valuable on its own. Many teams use it to build the internal case for change, understand what customers are saying across channels, or benchmark their current support quality. No pressure to buy anything.
Do I need to give you access to anything?
No. We only use publicly available information. Your website URL and brand name is all we need to start. If you want us to dig deeper into specific channels or review types, just mention it in the form.

Get your free CX audit.

We'll research your brand before the call. Reddit, Trustpilot, your site, social comments. You keep the report either way.

Claim your free audit →

No credit card. No commitment. You keep the report.