Built for ecommerce

Easily automate customer support on your site

Create a self-service portal on your site. Allow the repetitive questions to be resolved immediately in real time 24x7.

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  • Reduce the demand on support agents by 40-70%
  • Greatly increase customer satisfaction
  • 80%+ clients go live in just a week!

Celebrated by brands and loved by their customers!

Richpanel is the momentum leader in the Customer Service Software category for 2023. Ranked #1 in Best meets requirements and #1 in Easiest to do business with.

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How it works

1
Identify
Identify reasons why customers contact you

We analyze your support tickets and recommend ideas for automation.

2
Create
Create a self-service portal for your customers

Create flows to automate order tracking, edit order, cancel, returns, subscriptions and whatever else is applicable to your business.

Explore Self-Service features

Shop Premium
Products

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Get Started
1
Identify
Identify reasons why customers contact you

We analyze your support tickets and recommend ideas for automation.

2
Create
Create a self-service portal for your customers

Create flows to automate order tracking, edit order, cancel, returns, subscriptions and whatever else is applicable to your business.

Explore Self-Service features

Shop Premium
Products

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec a ex porttitor, elementum augue eget, molestie erat.

Get Started

Integrates with your entire tech stack

Want to automate scenarios that require taking actions across multiple apps? Richpanel has prebuilt integrations with 20+ apps and provides a powerful APIs to connect more.

Shopify
Magento
Woocommerce
Amazon
klaviya
Klaviyo
Magento
Recharge
yotopo
Yotpo
Returnly
Loop Returns
Postscript
Postscript
Instagram
Facebook
WhatsApp
Explore all integrations

Impressive results achieved in the first month

Ready to learn more?

Our team of CX consultants would be happy to show you a demo or answer questions.

Compare

See how Richpanel compares with

Richpanel is a Self-Service first CX platform which makes it much more powerful than a regular Helpdesk. We let customers resolve 40-70% cases and let agents focus on the complex ones.

You also have the option to use only the Self-Service Portal with your existing Helpdesk.

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Unlike chatbots that frustrate customers, Richpanel uses a simple interface where customers can track orders, edit, cancel, return and more.

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Richpanel integrates with Returns Apps and helps customers manage returns from within the Self-Service portal.

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Automate customer support by 40-70% with self-service

Reduce support by 40-70% with 24/7 self-service