Upgrade to AI-powered customer support
Platform that combines the best of AI and humans to respond faster, manage all channels & scale your customer service.
The Perfect Support,
Each & Everytime.
AI drafts accurate and personalised replies for each inquiry. Ditch the generic macros.
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AI takes on the busywork, freeing up your agents to double their output without breaking a sweat.
Always offers reliable answers by referring your best conversations. Doesn’t guess or hallucinate.
Every agent replies - just like your best agent
AI drafts accurate and personalized replies for each inquiry. Ditch the generic macros.
Support team now gets twice as much done
AI takes on the busywork, freeing up your agents to double their output without breaking a sweat.
Double your support throughput
AI takes on the busywork, freeing up your agents to double their output without adding more team members.
You have an AI that you can trust
Always offers reliable answers by referring your best conversations. Doesn’t guess or hallucinate.
Supporting Ecommerce brands with over $2 Billion in sales every year!
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How Richpanel compares with others
Use our breakthrough AI to cut down response times and help every agent respond like your star agent.
Create customer trust with every support interaction and boost retention.
Get straightforward, all-inclusive price without unexpected fees or extras.
Access data from your favourite Ecommerce apps directly in the inbox.
Our free trial support is better than their enterprise support.
We've got your back 24/5, day or night.
Manage email, chat & social media from one app
Get the BASE plan with 3 users for only $9/month
Get the BASE plan with 3 users for only $9/month
Our product is not gated behind multiple sales calls. You can start a Richpanel trial today.
Our data importer tools, agent onboarding guide help brands to go live in just a couple of days.
No long contracts, no minimum seats, no strings attached.
Richpanel was awesome because we didn't have to hire as many extra people. We started to resolve 40％ of tickets with self-service.
“But… we already have a helpdesk and switching is a pain!”
We get it, moving sucks. You have to spend time in the setup, migrate your data and convince your team - which is never easy!
We built tools & resources specifically to make it easier for you to switch:
Easily migrate your data
Richpanel's migration wizard will seamlessly import your data from help desks like Zendesk, Gorgias, Help Scout and Kustomer.
Learn the platform in an hour
These snappy videos are your express train to mastering Richpanel. Get your team from newbie to ninja in less than 60 minutes.
Setup in a snap
We built this Onboarding Guide, derived from our experience with 2,000+ brands, you will be up and running in a day.
Stuck in a contract?
Good things shouldn't have to wait just because you are in a contract. Checkout our buyout program here.
Still hesitant? Relax, we've got you!
We've got your back every step of the way. Making the switch to Richpanel isn’t just moving helpdesks, it’s upgrading to first-class customer support. Let us guide you through migrations, automations, and everything in between.
Manage customer service like a pro
Let customers manage orders & get instant answers with a customer portal. This means fewer requests for your team to handle.
Enhance your team's capabilities with an AI assistant that learns from your best interactions. Writes human-like responses, summarises chats, and automates work.
Reduce tickets
Let customers manage orders & get instant answers with a Self Service. This means fewer requests for your team to handle.
Scale your capacity with AI
Enhance your team's capabilities with an AI assistant that learns from your best interactions. Writes human-like responses, summarises chats, and automates work.
Manage all channels from one place
Automate routine tasks
Measure & improve support metrics
What merchants think
Get started
Combine the best of AI and Humans.
Deliver high-quality service at scale.