Cut your support costs by 50% and reduce tickets by 50%. Guaranteed.

Volume is growing. Your team can't keep up.

Tickets are growing faster than you can hire, and the AI tools you bought to help are making it worse.

• You can't hire your way out. Every growth spike means more tickets, more agents, more training. One brand paused their subscription launch because they couldn't staff the support it would create.
• You tried AI. It made things worse. Gorgias and Zendesk bots give bad answers that frustrate customers. Intercom Fin is better, but takes months to set up and hours every week to maintain. And with all of them, you still pay for the helpdesk on top of the AI fees.

You don't need another tool. You need an AI hire that has the context, policies, and permissions to resolve the case, not add another draft to your queue.

See the work

Watch it handle a refund, save a cancellation, and recommend a product.

Real conversations. Real actions. No human needed.

Real results

Don't take our word for it.

70%

lower cost per ticket

Our cost per ticket dropped around 70%. Same team, same volume, $500K in annual savings. CSAT went from 88% to 96% and held.

Sean Frank

CEO, The Ridge

10

FTEs reallocated

Last BFCM, for the first time in years, we had zero backlog after the holiday surge. They had us live in under 2 weeks. My team handled the busiest time of the year without breaking a sweat.

Cody Plofker

CEO, Jones Road Beauty

Karta Ventures

72%

decrease in ticket volume

I've moved 3 of our brands to Richpanel. We experienced a 72% decrease in ticket volume for one of our portfolio brands. There were zero issues moving to Richpanel. It was super smooth. We run everything on Richpanel.

Mehtab Bhogal

CEO, Karta Ventures

You tried AI. It didn't work.

Gorgias, Zendesk, and Intercom all have built-in AI now. You turned it on. It gave bad answers, frustrated customers, and your team still handles the same volume. Here's what's different.

We built an AI that builds the AI.

The highest-performing AI support operations took months of engineering: custom prompts, tool wiring, QA loops, policy tuning. We automated the entire process. The CX Manager AI reads your business, drafts your SOPs, wires your tools, and engineers specialized AI roles across your entire customer operation.

That's why we hit 50%+ resolution where chatbots cap at 10-20%. It's not better prompts. It's a fundamentally different architecture.

app.richpanel.com/ai-team

"But we already have a helpdesk. Switching is a pain."

We get it. Moving sucks. The good news is, we made the process painless.

Get up and running in a week.

1.

Day 1: Everything imported. Zero downtime.

Tickets, custom fields, routing rules, macros, internal notes. All via API. Your team keeps answering on the old system while we move everything in parallel.

2.

Day 3: Your AI is live on real tickets.

The CX Manager AI learns your site, drafts your SOPs, wires tools, and stress-tests itself. Past tickets become training data. You don't start from zero.

3.

Day 7: Team trained. You're switched over.

Your Implementation Manager owns the entire cutover: training, QA, and go-live. 99.7% parallel-mode accuracy before you flip the switch.

Switching from Gorgias? We migrate 40 to 60 brands per month from these platforms. One-click import for tickets, macros, tags, and users. Everything comes with you.