Explore the Richpanel Product
All-in-one customer service infrastructure to automate repeat queries, 2x your agent speed and maximize revenue from customer service
Automatically Resolve 50%
of Your Support Tickets
Reduce your tickets backlog by ~50%. Design self-service flows to help customers resolve order tracking, edits, cancelations, exchanges, returns and more.
Learn More
Increase Productivity With
The Most Agent-friendly CRM
No more switching tabs. Richpanel agent helpdesk brings all channels, customer profile and order information in one screen. The console is so easy to use, it feels like a social media app.
Learn More
Personalise at Scale Without
Burning Out Your Support Team
Manage in-house and outsourced agents with the powerful assignment and routing capabilities. Route queries based on language, skills, channel and availability.
Learn More
Manage all Support Channels from One Place
Manage email, sms, live chat, facebook, instagram, phone and WhatsApp from one dashboard. Every channel and every conversation is part of the customer’s timeline.
Learn More
Measure the Efficiency and
Effectiveness of Customer Support
Measure and improve all your support metrics from response times to agent productivity and CSAT scores. Advanced data exploration capabilities for the most sophisticated and data driven CX leaders.
Learn More
Up to 1,000 orders per month
Up to 3,500 orders per month
Up to 10,000 orders per month
Enterprise
Custom order volume
Custom order volume
Book a Demo
Everything in Pro, plus:
Custom services
Full onboarding
Tickets analysis and audit
Ongoing self-service optimization
Available for monthly subscription only
Up to 1,000 orders per month
$250
per month. Billed annually
Up to 3,500 orders per month
$500
per month. Billed annually
Up to 10,000 orders per month
enterprise
Customer order volume
Custom order volume
Book a Demo
Everything in Pro, plus:
Custom services
Full onboarding
Tickets analysis and audit
Ongoing self-service optimization
$24
per user per month. Billed annually
$40
per user per month. Billed annually
$80
per user per month. Billed annually
$250 /mo
1000 conversations included
+$30 for additional 100 conversations
For new brands that are looking to quickly set up a helpdesk and live chat
Book A DemoView Details
$500 /mo
2000 Conversations included
+$25 for additional 100 conversations
For early-stage brands wanting to streamline their CS across multiple channels
Book A DemoView Details
$800 /mo
5000 conversations included
+$20 for additional 100 conversations
For fast-growing brands beginning to invest in CS automation
Book A DemoView Details
Custom
> 5000 Conversations
Custom
For scaling brands that are looking to perfect their end-end CS operations
Book A DemoView Details
$150 /mo
1000 conversations included
+$30 for additional 100 conversations
For new brands that are looking to quickly set up a helpdesk and live chat
Book A DemoView Details
$400 /mo
2000 Conversations included
+$25 for additional 100 conversations
For early-stage brands wanting to streamline their CS across multiple channels
Book A DemoView Details
$600 /mo
5000 conversations included
+$20 for additional 100 conversations
For fast-growing brands beginning to invest in CS automation
Book A DemoView Details
Custom
> 5000 Conversations
Custom
For scaling brands that are looking to perfect their end-end CS operations
Book A DemoView Details
.svg)
Get 2 months FREE on yearly plans
$250 /mo
1000 Conversations included
+$30 for additional 100 conversations
For new brands that are looking to quickly set up a helpdesk and live chat
Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
$500 /mo
2000 Conversations included
+$25 for additional 100 conversations
For early-stage brands wanting to streamline their CS across multiple channels
Book a demoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
$800 /mo
5000 Conversations included
+$20 for additional 100 conversations
For fast-growing brands beginning to invest in CS automation
Book a demoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
Custom
> 5000 Conversations
Custom
For scaling brands that are looking to perfect their end-end CS operations
Book a demoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
$150 /mo
1000 Conversations included
+$30 for additional 100 conversations
For new brands that are looking to quickly set up a helpdesk and live chat
Book A DemoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
$400 /mo
2000 Conversations included
+$25 for additional 100 conversations
For early-stage brands wanting to streamline their CS across multiple channels
Book A DemoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
$600 /mo
5000 Conversations included
+$20 for additional 100 conversations
For fast-growing brands beginning to invest in CS automation
Book A DemoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
Custom
> 5000 Conversations
Custom
For scaling brands that are looking to perfect their end-end CS operations
Book A DemoEmail and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
Facebook and Instagram
WooCommerce Integration
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
.webp)