James oliver
James Oliver
CEO and Founder

“Richpanel pulls every platform that customers use to contact our business into one place. Richpanel cuts down the time it takes for agents to collect information and provides self-service to the customers, reducing the number of messages coming in.”

Jason Kutasi
Founder and Owner

"Richpanel’s self-service capabilities reduced our tickets by 55%. You can have multiple, customized answers for the same questions depending on factors like order status, SKU number and so many more!"

Alice Warren
Alice Warren
Head of CX

"The resolution rates for their self-service portal easily surpass the rates seen with other popular tools! Thanks to their easy migration process and intuitive interface we were able to keep a consistent UX despite increasing order volumes."

Jonathan parker
Jonathan Parker

"Richpanel is pivotal in helping us improve our repeat customer rate. You want to retain customers for 5-10 years in the long term. You want to give them a great CX with quick and satisfying answers. Richpanel makes this a reality."

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