Capabilities

Powerful capabilities with smart defaults that help automate support across the entire customer lifecycle.

sent
Order Management

Help customers add/remove items, change shipping address with a Self-Service interface.

Learn more
return box
Returns and Exchanges

Integrate Returnly, Loop, Aftership, etc. to allow customers manage returns and exchanges inside Self-Service portal.

Learn more
help
Branded Help Center

Deploy a branded FAQ Help Center in minutes.

Learn more
account
Agent Hand off

Collect contextual data based on situation before agent hand off.

Learn more
customer workflows
Custom Workflows

Design custom flows to automate scenarios unique to your business.

Learn more
mail
Subscriptions Management

Let customers edit and change subscriptions from the Self-Service portal

Learn more
NO PAYMENTS & ZERO EFFORT

Find out how Richpanel can drive down tickets, reduce agent workload and help you get more sales through customer service.

Schedule a 30 min demo. If we are the right fit, we’ll set up everything during your trial - including Self-Service flows, automation rules and assignment logic.

Self-Service Portal

The Best Service Is No Service

The best service is where customers don’t even need to contact you. With Richpanel, you can let customers self-service common issues and get immediate resolutions.

40-70%
Average tickets automated across all Richpanel customers*
9x
Cheaper than involving support agents
1 week
80% of the clients go live in one week

A Major Upgrade From Chatbots

Richpanel uses interfaces that your customers use daily on apps like Amazon and Uber. Let customers track orders, edit, cancel and return with an easy to use UI interface.

Richpanel uses interfaces that your customers use daily on apps like Amazon and Uber. Let customers track orders, edit, cancel and return with an easy to use UI interface.

Let us help you crush your CX goals!

Start your 14-day free trial, or connect with our team to get a personalized demo of Richpanel.