Add to your existing Help Desk

There’s no need for you to train your agents on a new Help Desk tool. Simply plug Richpanel on top of your existing Help Desk.


Powerful capabilities with smart defaults that help automate support across the entire customer lifecycle.

Order Management

Help customers add/remove items, change shipping address with a Self-Service interface.

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return box
Returns and Exchanges

Integrate Returnly, Loop, Aftership, etc. to allow customers manage returns and exchanges inside Self-Service portal.

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Branded Help Center

Deploy a branded FAQ Help Center in minutes.

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Agent Hand off

Collect contextual data based on situation before agent hand off.

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customer workflows
Custom Workflows

Design custom flows to automate scenarios unique to your business.

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Subscriptions Management

Let customers edit and change subscriptions from the Self-Service portal

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Eliminate drivers that create disloyalty

Customer loyalty depends on how easy you make it for your customers to do business with you.

Eliminate drivers

No one came close to what this system could do for us! Our volume ended up decreasing by 55%. You can showcase different questions and provide different replies if the order contains a specific SKU, a specific tag, if the order is fulfilled/unfulfilled, and so much more….

Vilus Lakstutis, Head of Customer Service
Vilus Lakstut
No payments & Zero effort

From demo to live in 1 week

Find out how Richpanel can drive down tickets, reduce agent workload and help you get more sales through customer service.

Schedule a 30 min demo. If we are the right fit, we’ll set up everything during your trial - including Self-Service flows, automation rules and assignment logic.