Turn ad comments
into sales.
You paid for their attention. Don’t let spam or unanswered questions lose the sale. Social Media AI handles comments and DMs on Instagram and Facebook.
Click here to book a demo
Don’t let the comments undo your ad.
Keep spam out of your paid ads and organic posts. Answer the questions shoppers ask before they buy.

Get followers fast. Visit the link in my profile.
Love this colour.
Keep spam off your paid posts.
AI automatically hides spam and promotions that pull shoppers away. No manual moderation needed.

Does this come in a smaller size?
Yes, it comes in a small. You can find the size guide on the product page.
Answer before the shopper scrolls away.
Answer questions about sizes, products and shipping with your store information. Help shoppers take the next step.

My order arrived damaged. Can someone help?
I’ve sent you a DM to help with your order.
Move order support into DMs.
AI moves post-purchase questions to DM. Order details stay out of the public comments.

Does this come in a smaller size?
Yes! It comes in a small. Take a look at the size guide on the product page.
Sell in your own voice.
Answer buying questions in your brand’s voice. Choose a tone or use your team’s past replies.
“We used to have 4 full time social media managers.”

Stephanie BinghamCX Project and Communications Manager, Ridge
7% handled by a human.
The whole conversation.
Right beside the order.
AI moves order-support questions from the comments into a private conversation. The original post and order stay connected.

You decide what goes live.
Set your rules for automatic replies, spam hiding and support DMs.
Explore AI SafetyConnect Instagram and Facebook
Bring in comments from paid ads and organic posts.
Set the rules
Choose which comments AI answers, hides or moves to DM.
Review the voice
Choose a tone and approve how your AI replies.
Choose what goes live
Enable each action at your own pace.
Before you connect.
How automatic replies, hiding and DMs work.
Does this work on paid ads and organic posts?
Yes. Social Media AI manages comments on paid ads and organic posts across Instagram and Facebook.
Can AI reply automatically?
Yes. AI answers buying questions and objections using your store information and policies.
Can my team undo a hidden comment?
Yes. Your team can review hidden comments, see the logged reason and unhide them.
What happens with post-purchase questions?
AI moves order-support questions into DM and continues the conversation privately.
How is Social Media AI billed?
There is no add-on fee. It consumes tokens on the same meter as email and chat, at about $0.05 per conversation.
Make more of your ad spend.
No add-on fee. Social Media AI consumes tokens on the same meter as email and chat. It costs about $0.05 per conversation.