Built for consumer brands
A complete helpdesk with AI that resolves customer issues, not just replies to them. Cut your support workload in half in 30 days, guaranteed.
We're literally saving a fortune and it's only installed a month! It's now automatically handling over half of all customer support requests that previously required manual attention.
Richpanel transformed our customer support across Paleovalley and Wild Pastures, consolidating multiple channels, reducing response times, and improving CSAT. More than just a support tool, it's a true partner in growth.
I've moved 3 of our brands to Richpanel. We experienced a 72% decrease in ticket volume for one of our portfolio brands. There were zero issues moving to Richpanel; it was super smooth. We run everything on Richpanel.
The offer, in plain terms: what changes when Richpanel runs your frontline support.
✕Seats, AI meters, and add-ons stack up.
✓One platform, one bill, and the 30% clause in your contract.
✕AI deflects the easy ones; the rest bounce back to agents.
✓Refunds, tracking, cancellations resolved end to end. 50% in 30 days, or your money back.
✕Weeks of onboarding calls and flow-building before the first resolution.
✓It studies your tickets and policies itself. Live in 2 weeks.
✕Around $1 per AI resolution. $2 or more when a human handles it.
✓5x lower than other AI, 10x lower than humans. One charge, no double meter.
✕You staff up for the peak, or the backlog builds.
✓AI scales with volume instantly and answers nights, weekends, BFCM.
✕Chatbots deflect tickets. That is all they do.
✓Playbooks that save cancellations, turn returns into exchanges, and convert browsers into buyers.
Compare the full cost of software, AI and support agents. Choose your current platform, then use your real volume and payroll.
Illustrative estimate. Richpanel platform cost is $100 per agent seat plus AI conversations at about $0.20 each, $200 per month minimum, annual pricing. Payroll is agents times hourly cost times 176 hours. Your current platform's cost is estimated at list pricing, so bring your invoice to the demo. Your exact numbers are built live on the call.
Bring your latest invoice to the demo. We show your exact Richpanel price and savings, live.
✕ You babysit these flowchart builders
✕ Takes weeks to set up
✕ Still hallucinates
✕ Dashboard says automated. Payroll stays the same.
Our AI Automation Rate is 42%. We can add about 9 points if I handle subscription cancellations. Want me to wire it up?
Do it.
YouContext, guardrails, and a pre-flight QA agent, all set.
“Our last AI took months to set up. This one took a single conversation, and it showed up in payroll.”
Your AI built live on your data, on the call. 50% resolution in 30 days or your money back.
One platform
Your AI works on every channel. It pulls data and takes real actions in every tool you connect. Refunds, order tracking, subscription changes, handled.
Shopify
Google Sheets
Recharge
Loop Returns
AfterShip
Amazon
ShipStation
Redo
Skio
Loop Subscriptions
Cody Plofker
CEO, Jones Road. Moved an 18-agent support team right before Black Friday.
Contract buyout available for eligible teams
See how we migrate teams of different sizes
Day 1
Your tickets move in
Tickets, replies, macros, and tags come over in one click. Your team keeps working. Nothing breaks.
Day 5
We train your team
We walk your agents through the new inbox and answer every question, live.
Day 7
AI starts as copilot
It drafts every reply for your team to approve while it learns your policies.
Day 14
Controlled launch
AI begins resolving the ticket types you approve. Your old helpdesk stays available during validation.
We migrate 40 to 60 brands per month from these platforms. One-click import for tickets, macros, tags, and users. Everything comes with you.
We configure Richpanel on your real tickets and policies, and put both numbers in the contract. Miss either one and you get your money back.
Start your 30-day proofAlready on Gorgias, Zendesk, Intercom, Decagon, or Sierra AI? We show you the lower bill before you switch. If we can't, you don't.
AI agents and self-service resolve at least half of your eligible conversations end to end. Spam and auto-closed tickets are excluded, and the measurement is shared with you.
Run multiple brands from one workspace. Configure brand-specific AI and policies, and manage everything from one inbox, one team.
Compliance First
Powering customer support for 3,000+ businesses since 2020. Independently audited across SOC 2 Type II, HIPAA, and GDPR. Penetration-tested annually. See the full trust center →
SOC 2 Type II
Audited annually
HIPAA
Third-party audited
GDPR
Audited · EU-ready
AES-256 Encryption
At rest · TLS A+ in transit
99.9% Uptime
AWS · 3 availability zones
We'll show you what resolves.
Get a personalized demo, a total-cost comparison and a migration plan, built on your actual support operation. If the AI doesn't resolve at least 50% of conversations in 30 days, we refund every dollar.
SOC 2 + HIPAA-audited · GDPR compliant
