Trust portal
Security, privacy, and the paper trail your team needs.
Every document a procurement, legal, or InfoSec team will ask for during a Richpanel evaluation. If something here doesn't answer your question, our DPO will.
General
Trust & Security
App SecurityEncryption, access controls, certifications
Privacy PolicyHow we treat your data
Terms of ServiceThe rules of engagement
Data Protection PolicyGDPR-aligned data handling
Data Processing AddendumDPA covering GDPR, SCCs, UK IDTA
Sub-processorsEvery vendor that touches your data
Cookie PolicyWhat we store in your browser, and why
Guarantee TermsHow the 50% performance guarantee works
99.97%
UptimeRolling 12-month average
SOC 2
Type IIAudited annually
AES-256
At restTLS 1.2+ in transit
2,000+
BusinessesTrust Richpanel with their CX
Data Protection Officer
Have a question we haven't answered?
For DPA requests, GDPR data subject requests, or any privacy escalation, reach our DPO at dpo@richpanel.com. Sales and procurement questions: privacy@richpanel.com.