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See how brands cut support costs and reduce ticket volume with Richpanel.

Ridge 70% Lower cost per ticket Read Ridge’s story Jones Road Beauty 50% Fewer tickets per order Read Jones Road’s story
A Ridge brass wallet and key case on an olive Ridge backpack Ridge 70% lower cost per ticket About $500K back every year, and CSAT climbed from 88% to 96%. Read the case study Jones Road Beauty products on a wooden table Jones Road Beauty Half the tickets per order 18 agents down to 10 with volume flat or up, and CSAT holding at 4.2. Read the case study Pela compostable phone cases on a wooden floor Pela Half the software cost CSAT above 90%, and Trustpilot climbed from 2.2 to 4.4. Read the case study Aeons Ancient Roots olive oil on a Tuscan table Aeons 63% resolved end to end by AI AI CSAT of 4.39 against the team’s 4.33, and about 5 FTE of capacity back. Read the case study Pique iced teas beside a pool Pique About 37% of support closed by AI A 27-second median first response, and AI CSAT of 4.75 against the team’s 4.84. Read the case study A Haus athlete in performance apparel on a sunlit court Haus 55% of support closed by AI A 22-second median first response, and 69% of the team’s messages sent by AI, in the week of Aug 11 to 17, 2026. Read the case study

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