Unlimited seats in all plans

14 day free trial. No Credit Card Required.

Starter

$300 _/mo

You save $1500/yr

1000 conversations included

+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial

View Details

regular

$600 _/mo

You save $1500/yr

2000 Conversations included

+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial

View Details

pro

$900 _/mo

You save $1500/yr

5000 conversations included

+$20 for additional 100 conversations

For fast-growing brands beginning to invest in CS automation

Get A Demo

View Details

enterprise

Custom

You save $1500/yr

> 5000 Conversations

Custom

For scaling brands that are looking to perfect their end-end CS operations

Get A Demo

View Details

Starter

$250 _/mo

You save $1500/yr

1000 conversations included

+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial

View Details

regular

$500 _/mo

You save $1500/yr

2000 Conversations included

+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial

View Details

pro

$700 _/mo

You save $1500/yr

5000 conversations included

+$20 for additional 100 conversations

For fast-growing brands beginning to invest in CS automation

Get A Demo

View Details

enterprise

Custom

You save $1500/yr

> 5000 Conversations

Custom

For scaling brands that are looking to perfect their end-end CS operations

Get A Demo

View Details

Get 2 months FREE on yearly plans

Starter

$300 _/mo

You save $1500/yr

1000 Conversations included

+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - 15 Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

regular

$600 _/mo

You save $1500/yr

2000 Conversations included

+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - 15 Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

pro

$900 _/mo

You save $1500/yr

5000 Conversations included

+$20 for additional 100 conversations

For fast-growing brands beginning to invest in CS automation

Get a demo

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - 15 Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

enterprise

Custom

You save $1500/yr

> 5000 Conversations

Custom

For scaling brands that are looking to perfect their end-end CS operations

Get a demo

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - 15 Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

Starter

$250 _/mo

You save $1500/yr

1000 Conversations included

+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - 15 Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

regular

$500 _/mo

You save $1500/yr

2000 Conversations included

+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - Unlimited Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

pro

$750 _/mo

You save $1500/yr

5000 Conversations included

+$20 for additional 100 conversations

For fast-growing brands beginning to invest in CS automation

Get a demo

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - Unlimited Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

enterprise

Custom

You save $1500/yr

> 5000 Conversations

Custom

For scaling brands that are looking to perfect their end-end CS operations

Get a demo

Email and Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal - Unlimited Scenarios

Shopify Integration

WooCommerce Integration

Facebook and Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Phone Support ( via Aircall )

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding and Migration Support

Dedicated CSM

Custom set-up and API connectors

Get started for free

For small stores looking to manage email & live chat from one place

Start with forever free plan

Upto 100 conversations per month

Email and Live Chat

Mobile App

Multi-Channel Inbox

Self-Service Portal - 15 Scenarios

Shopify Integration

3 Agents

Start with forever free plan

Trusted by 1500+ fast growing DTC brands

What more can you expect?

Exceptional Customer Support 24x7
White-gloved onboarding and implementation
A team of cheerleaders rooting for your growth!
Frequent CX audits to level up your customer support
Migration of data from the current platform

Exceptional Customer Support 24x7

White-gloved onboarding and implementation

A team of cheerleaders rooting for your growth!

Frequent CX audits to level up your customer support

Migration of data from the current platform

Exceptional Customer Support 24x7

Julian Quintães

CEO

"We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent-handled interaction by more than 70%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team."

Julian Quintães

CEO

Julian Quintães

CEO

70%

Automated Resolutions

View All Customers

Jonathan Parker

CEO

"Richpanel is pivotal in helping us improve our repeat customer rate. You want to retain customers for 5-10 years in the long term. You want to give them a great CX with quick and satisfying answers. Richpanel makes this a reality."

Jonathan Parker

CEO

Jonathan Parker

CEO

70%

Automated resolutions

View All Customers

James Oliver

CEO and Founder

"We previously used both Gorgias and Zendesk and Richpanel blows them out of the water. Not only is the interface much cleaner, but the functionality and reporting are more robust. Our CS has markedly improved since switching to Richpanel because of the self-service option."

James Oliver

CEO and Founder

James Oliver

CEO and Founder

53%

Automated resolutions

View All Customers

Victoria Shanley

Director of Operations and Marketing

"Look no further! Richpanel has everything you need and more. We can feel the weight lifted off of our customer service reps. Instead of hiring more employees, we were able to leverage Richpanel so our agents could better handle the workload and also make work enjoyable for them!"

Victoria Shanley

Director of Operations and Marketing

Victoria Shanley

Director of Operations and Marketing

95%

CSAT

View All Customers

Jason Kutasi

CEO

"I'm really, really proud of our customer service team’s achievements. Richpanel’s automated workflows played a big part in achieving those numbers and growing our business. Not to mention all the money they saved us by allowing us to cut our customer service staff in half."

Jason Kutasi

CEO

Jason Kutasi

CEO

50%

Automated Resolutions

View All Customers

Alice Warren

Head of CX

"The resolution rates for their self-service portal easily surpass the rates seen with other popular tools! Thanks to their easy migration process and intuitive interface we were able to keep a consistent UX despite increasing order volumes."

Alice Warren

Head of CX

Alice Warren

Head of CX

60%

Automated resolutions

View All Customers

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