Unlimited seats in all plans

14 day free trial. No Credit Card Required.
14 day free trial on all plans
Pricing
Select
Self-Service
Agent Helpdesk
Bundle
Save 30%
Product Overview
Add Self-Service Portal with your existing helpdesk/CRM

Reduce ticket volumes by 30-60% and free up agent time with Self-Service portal.

See Our CRM & Helpdesk Intergrations
Monthly
Yearly
Starter
$300 /mo
You save $1500/yr
1000 Conversations included
+$20 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
regular
$600 /mo
You save $1500/yr
2000 Conversations included
+$20 for additional 100 conversations

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
pro
$900 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 conversations

For fast-growing brands  beginning to invest in CS automation

get a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
enterprise
Custom
You save $1500/yr
> 5000 Conversations
Custom

For brands to streamline all channels in one place. Including social media.

get ademo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
Starter
$250 /mo
You save $1500/yr
1000 Conversations included
+$20 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
regular
$500 /mo
You save $1500/yr
2000 Conversations included
+$20 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
pro
$750 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 conversations

For fast-growing brands  beginning to invest in CS automation

Get a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
enterprise
Custom
You save $1500/yr
> 5000 Conversations
Custom

For scaling brands that are looking to perfect their end-end CS operations

get a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom Connectors & API
Product Overview
Add Self-Service Portal with your existing helpdesk/CRM

Reduce ticket volumes by 30-60% and free up agent time with Self-Service portal.

See Our CRM & Helpdesk Intergrations
Monthly
Yearly
Starter
$200 /mo
You save $1500/yr
1000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
regular
$400 /mo
You save $1500/yr
2000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
pro
$600 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
enterprise
Custome
You save $1500/yr
> 5000 Conversations
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
Starter
$200 /mo
You save $1500/yr
1000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
regular
$400 /mo
You save $1500/yr
2000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
pro
$600 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
enterprise
Custome
You save $1500/yr
> 5000 Conversations
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
Product Overview
Add Self-Service Portal with your existing helpdesk/CRM

Reduce ticket volumes by 30-60% and free up agent time with Self-Service portal.

See Our CRM & Helpdesk Intergrations
Monthly
Yearly
Starter
$200 /mo
You save $1500/yr
1000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
regular
$400 /mo
You save $1500/yr
2000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
pro
$600 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
enterprise
Custome
You save $1500/yr
> 5000 Conversations
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
Starter
$200 /mo
You save $1500/yr
1000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
regular
$400 /mo
You save $1500/yr
2000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
pro
$600 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
enterprise
Custome
You save $1500/yr
> 5000 Conversations
+$20 for additional 100 orders

For brands to streamline all channels in one place. Including social media.

Start Free Trial
Email and Live Chat
Multi-Channel Inbox
Shopify InEmail and Live Chattegration
Facebook and Instagram
Order Actions
Mobile App
Shopify
Woo Commerce
Magento Integration
Phone Support via Aircall
Team Performance Reports
Revenue Analytics
CSAT Surveys
Migration and Onboarding
Dedicated CSM
Custom set-up and API connectors
Monthly
Yearly
Starter
$300 /mo
You save $1500/yr
1000 conversations included
+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial
View Details
regular
$600 /mo
You save $1500/yr
2000 Conversations included
+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial
View Details
pro
$900 /mo
You save $1500/yr
5000 conversations included
+$20 for additional 100 conversations

For fast-growing brands  beginning to invest in CS automation

Get A Demo
View Details
enterprise
Custom
You save $1500/yr
> 5000 Conversations
Custom

For scaling brands that are looking to perfect their end-end CS operations

Get A Demo
View Details
Starter
$250 /mo
You save $1500/yr
1000 conversations included
+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Start Free Trial
View Details
regular
$500 /mo
You save $1500/yr
2000 Conversations included
+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Start Free Trial
View Details
pro
$700 /mo
You save $1500/yr
5000 conversations included
+$20 for additional 100 conversations

For fast-growing brands  beginning to invest in CS automation

Get A Demo
View Details
enterprise
Custom
You save $1500/yr
> 5000 Conversations
Custom

For scaling brands that are looking to perfect their end-end CS operations

Get A Demo
View Details
Get 2 months FREE on yearly plans
Monthly
Yearly
Starter
$300 /mo
You save $1500/yr
1000 Conversations included
+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
regular
$600 /mo
You save $1500/yr
2000 Conversations included
+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
pro
$900 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 conversations

For fast-growing brands  beginning to invest in CS automation

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
enterprise
Custom
You save $1500/yr
> 5000 Conversations
Custom

For scaling brands that are looking to perfect their end-end CS operations

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
Starter
$250 /mo
You save $1500/yr
1000 Conversations included
+$30 for additional 100 conversations

For new brands that are looking to quickly set up a helpdesk and live chat

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - 15 Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
regular
$500 /mo
You save $1500/yr
2000 Conversations included
+$25 for additional 100 conversations

For early-stage brands wanting to streamline their CS across multiple channels

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
pro
$750 /mo
You save $1500/yr
5000 Conversations included
+$20 for additional 100 conversations

For fast-growing brands  beginning to invest in CS automation
‍

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
enterprise
Custom
You save $1500/yr
> 5000 Conversations
Custom

For scaling brands that are looking to perfect their end-end CS operations

Book a demo
Email and Live Chat
Multi-Channel Inbox
Mobile App
Self-Service Portal - Unlimited Scenarios
Shopify Integration
WooCommerce Integration
Facebook and Instagram
Team Performance Reports
SMS & WhatsApp
Magento Integration
Phone Support ( via Aircall )
CSAT Survey
Revenue Analytics Reports
Multi-Store & Multi-Brand
Onboarding and Migration Support
Dedicated CSM
Custom set-up and API connectors
Get started for free

For small stores looking to manage email & live chat from one place

Start with forever free plan
Upto 100 conversations per month
Email and Live Chat
Mobile App
Multi-Channel Inbox
Self-Service Portal - 15 Scenarios
Shopify Integration
3 Agents
Start with forever free plan
Trusted by 1500+ fast growing DTC brands

What more can you expect?

  • Exceptional Customer Support 24x7
  • White-gloved onboarding and implementation
  • A team of cheerleaders rooting for your growth!
  • Frequent CX audits to level up your customer support
  • Migration of data from the current platform
Exceptional Customer Support 24x7
White-gloved onboarding and implementation
A team of cheerleaders rooting for your growth!
Frequent CX audits to level up your customer support
Migration of data from the current platform
Exceptional Customer Support 24x7
Reviews

More than 1500 customers have migrated!

"The best CRM I’ve used. Believe me! If you want the best E-commerce CRM, Richpanel is a highly recommended one. I've already used this for many years now and recommended it to my clients."
Watch Pilot
"This app has been really useful for our customer support team. We are now able to keep track of customer issues easily and the help desk feature is great for enabling customers to service themselves. The Richpanel customer support team is quick on answering questions and fixing bug issues."
Atlas Bars
"We're always finding more ways to take advantage of all the Richpanel features! Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent. "
Plastic Printers
"Richpanel has finally allowed me to give customers the service experience I want, without having to do a massive amount of difficult website modification. We can meet people right where they're at, with specific answers to their specific questions. As we grow, it will only be more and more useful to have Richpanel by our side. I couldn't recommend it more!"
Ra Optics
"The decision was easy to choose Richpanel! What really sold me though was the team behind the software. Through our entire journey they have always been at our reach to address any concern, offer advice, and make sure we were set up for success."
Frenchie Bulldog
"We were early adopters of the platform and are extremely happy with their ability to deliver on projects and tasks. Currently, our Self Help features are able to close nearly 60% of all tickets with no agent interaction. We are big fans of Richpanel."
Pawz
"The possibilities with Self-service are absolutely limitless! No one came close to what this system could do alone for us! Our ticket volume ended up decreasing by 55%."
Puppy Dogs & Icecream

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