Simple and fair pricing
Pricing that works for you. Pay only for what you use.
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Enjoy these features on all plans
Stuck in a contract? We’ll buy you out!
Great things don’t have to wait just because you are in a contract. Check our contract buy out program.
See ROI from month 1
Most customers see results within 1-4 weeks.
Leading ecommerce teams run their support on Richpanel
Richpanel is the momentum leader in the Customer Service Software category for 2023. Ranked #1 in Best meets requirements and #1 in Easiest to do business with.
5,000 tickets/mo → 2,500 tickets/mo. After 1 year of Richpanel.
Saved $100K+ by cutting down outsourced agents. $30M Annual Sales.
Building customer trust w/ self-service. $100M+ Annual Sales.
FAQs
To make it easier for you to predict your fees. We would ideally like to price this based on self-service tickets but brands suggested they wanted a more predictable metric. We do make it easy to estimate the self-service resolves based on your order volumes. Open calculator
Yes, you can use Richpanel’s self-service on top of your existing helpdesk. We support all popular helpdesks like Zendesk, Gorgias, Freshdesk, & Helpscout. If you are using a helpdesk other than these, please contact us.
Yes, we do. Good things don’t have to wait just because you signed a contract with another vendor. Apply for a contract buyout here. Or get in touch with our customer service expert so we can bail you out of your contract ASAP.
Nothing. There’s no extra charge for doing more resolutions than estimated. You’ll be billed based on your order volumes.
No, you don’t have to pay for tickets. If you sign up for the Help Desk product, you pay for the number of agent seats you take
Our migration wizard will help you import your data from Help Desks such as Zendesk, Kustomer, Help Scout and Gorgias. This includes importing tickets, macros, contacts, rules, tags and agents.
Fully managed, done-for-you
We’re so much more than just another helpdesk or chatbot. Our goal is simple: grow your business with self service, so you can focus on the more important things
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Need help implementing Richpanel? Try our done-for-you add ons.
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