Retain 40% of Return Revenue

The AI-first returns platform that converts refunds into exchanges — at 30% lower cost.
Shopify Logo
StarStarStarStarStar
152 reviews
Arrow
Shopify Logo
StarStarStarStarStar
91 reviews
Arrow
Book a Demo
See How It Works
See how much you can save in 15 minutes
From the creators of Richpanel — loved by 9-figure brands, powering $8B+ in GMV
Image 1Image 2Image 3Image 5Image 6Image 6
Watch video

Why should you switch to Richpanel Returns

Better results. Faster setup. Lower cost.

40%

Revenue Retained

Smart exchange recommendations that keep the sale
1

Week to Go Live

We handle setup, policies, integrations.
No weeks of configuration.
30%

Lower cost

Predictable pricing that scales with your business. No hidden fees.

How it works

From demo to live in a week

1

Book a Demo

See why brands are switching to Richpanel Returns.

2

We Set You Up

We configure everything - policies, integrations, branding.

3

Go Live

Your branded returns portal is live. Customers love it.

4

Retain Revenue

Refunds become exchanges. Watch your retention climb.

See what Returns can do

Outcome-based Flows

The right solution for each return reason. Size issue? Show 'different size' first. Wrong color? Lead with color options. When the best outcome is the easiest choice, exchange rates go up.

Bonus Credit + Shop Now

Turn refunds into revenue. Bonus Credit incentivizes store credit over refunds. Shop Now lets customers spend it immediately—and often buy more. Enable one or both.

Built into Richpanel Helpdesk

Full context, one tool. No more switching between your helpdesk and returns software. Whether your team handles returns fully or just support, everything they need is right inside Richpanel.

These brands took

Migrated from Kustomer
30% automation rate
snow
Migrated from Gorgias
40% reduction in tickets
Migrated from Zendesk
96% CSAT score
protine works
Migrated from Gorgias
gorgias
90% CSAT score
Compare

Simple, predictable pricing

Brands switching from Loop returns or Narvar saves upto 30 to 40% on average

PRO
From
$109/month
For growing brands ready to automate returns.
✓
Branded returns portal
✓
Automated approvals
✓
Variant exchanges
✓
Analytics
Book a Demo
PRO MAX
From
$199/month
For brands focused on revenue retention.
✓
Branded returns portal
✓
Automated approvals
✓
Variant exchanges
✓
Analytics
Book a Demo
ENTERPRISE
From
Custom
For high-volume brands with custom needs.
✓
Branded returns portal
✓
Automated approvals
✓
Variant exchanges
✓
Analytics
Book a Demo
All-in cost includes platform fee + volume pricing. Final quote based on your exact return volume.

Let us help you crush your CX goals!

Book a demo and see how easy it is to reduce costs, improve CSAT, and love your Helpdesk again. Remember, if we don’t deliver results, you get a full refund!

Book a Demo
Start free trial

Get our Automation Success Kit and we’ll guarantee results.

Guaranteed 30% automation within first 60 days, else receive a full refund.

We get it, moving sucks.

You have to spend time in the setup, migrate your data and convince your team - which is never easy!

We built tools & resources specifically to make it easier for you to switch.

Get up and running in a week!

1. Easily migrate your data

Richpanel's migration wizard will seamlessly import your data from help desks like Zendesk, Gorgias, Help Scout and Kustomer.

2. Learn the platform in an hour

These snappy videos are your express train to mastering Richpanel. Get your team from newbie to ninja in less than 60 minutes.

3. Setup automations & self-service

We built this Onboarding Guide, derived from our experience with 2,000+ brands, you will be up and running in a day.

Pause
Play
Automation Success Kit

$5,000 $2,000Holiday Prep offer

Complete migration in 2 weeks

Complete migration in just 2 weeks!

AI Analysis of past conversations

Identify top contact drivers

Create self-service flows to automate repetitive queries

Website and email updates to increase self-service adoption

Guaranteed 30% automation within first 60 days

Book a demo