Trust · Cookies
Cookie Policy
This Cookie Policy explains how Richpanel uses cookies and similar tracking technologies on richpanel.com and within the Richpanel application, what each category does, and how you can control them.
1. What cookies are
Cookies are small text files placed on your device by the websites you visit. They allow a site to remember information about your session, preferences, or activity. Richpanel also uses similar technologies such as pixels, local storage, and SDK identifiers; for the purposes of this policy we refer to all of these as "cookies".
2. How we use cookies
Richpanel uses cookies to keep you signed in, remember your preferences, secure your account, understand how visitors use our marketing site, and measure the performance of our outbound campaigns. We do not sell the data collected via cookies, and we do not use cookies to build advertising profiles based on data inside the Richpanel application.
3. Cookie categories
3.1 Strictly necessary
Required for the website and the Richpanel application to work. These include authentication tokens, CSRF protection, and load-balancer routing. They cannot be disabled without breaking the product.
3.2 Functional
Remember your preferences (theme, language, recently used filters) and the state of in-app features. Disabling these makes the product usable but less convenient.
3.3 Analytics
Help us understand how visitors use the marketing site and how customers use the application, so we can prioritize improvements. We use first-party analytics (PostHog) and Google Analytics 4 via Google Tag Manager. Analytics events on the marketing site are aggregated and de-identified before being used for product decisions.
3.4 Marketing
Used only on the marketing site (richpanel.com and pitch pages). These cookies measure ad performance and help us reach the right audience with our outbound campaigns. Vendors include Google Ads, Meta (Facebook) Pixel, LinkedIn Insight, and X (Twitter) conversion tracking. Marketing cookies are not set inside the Richpanel application.
4. Third-party cookies
The third parties that set cookies through richpanel.com include Google Tag Manager and the analytics, advertising, and embed providers loaded through it (Google Analytics, Meta, LinkedIn, X, HubSpot, Calendly). Each of these providers has its own cookie and privacy policies, which apply to the cookies they set. We do not control the cookies set by embedded third-party content such as YouTube videos or HubSpot forms.
5. How to control cookies
Most browsers let you view, manage, delete, and block cookies through their settings. Refer to your browser's documentation for the exact steps. You can also use the standard "Do Not Track" or "Global Privacy Control" signals; Richpanel respects these signals for marketing cookies. Note that blocking strictly-necessary cookies will prevent you from signing in to the Richpanel application.
If you are in the European Economic Area, United Kingdom, Switzerland, or another region that requires opt-in consent for non-essential cookies, you will see a consent banner on your first visit that lets you accept or decline each category independently. You can revisit your choices at any time using the link at the bottom of the page.
6. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or the cookies in use on the site. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, give additional notice (for example, by re-prompting the consent banner).
7. Contact us
If you have any questions about Richpanel's use of cookies, contact us at:
Privacy Team
privacy@richpanel.com
Data Protection Officer
dpo@richpanel.com