Effortless Self-Service that scales your team by resolving 50% of common tickets for you.
Automate customer service without frustrating your customers.
Powerful capabilities with smart defaults that help automate support across the entire customer lifecycle.
Help customers add/remove items, change shipping address with a Self-Service interface.
Integrate Returnly, Loop, Aftership, etc. to allow customers manage returns and exchanges inside Self-Service portal.
Deploy a branded FAQ Help Center in minutes.
Collect contextual data based on situation before agent hand off.
Design custom flows to automate scenarios unique to your business.
Let customers edit and change subscriptions from the Self-Service portal
Customer loyalty depends on how easy you make it for your customers to do business with you.
No one came close to what this system could do for us! Our volume ended up decreasing by 55%. You can showcase different questions and provide different replies if the order contains a specific SKU, a specific tag, if the order is fulfilled/unfulfilled, and so much more….
Find out how Richpanel can drive down tickets, reduce agent workload and help you get more sales through customer service.
Schedule a 30 min demo. If we are the right fit, we’ll set up everything during your trial - including Self-Service flows, automation rules and assignment logic.