An AI support team that saves the cancel, asks for the review and answers in seconds.
3,000+ ecommerce brands run customer service on Richpanel
Tested weekly.
Tested weekly.
Tested weekly.
Never tested.
The AI asks why first, then offers the right out. A cancel screen offers one.
The AI spots a delighted reply and asks for the review in that moment.
Pela, after moving support to Richpanel.
Ignored for three days, the same ticket is a chargeback. Plus the fee, plus the ratio.
22 seconds is the median AI first reply at Haus, for the week of Aug 11 to 17, 2026.
You pick the model and the token budget, so the rate is yours to set.
Against a typical agent at about $3 a conversation. Your blended support bill falls by less.
Every closed ticket is read and ranked: what customers dislike in the product, the policy, the marketing.
Of closed tickets read. Detractors and their reasons ranked, so you fix the top one first.
Under a live ad, real questions answered and spam hidden before it burns the reach you paid for. See how Ridge runs it.
Sending this to your CX lead? They will want the guardrails and the reporting: see how the AI is controlled.