Product

AI AgentsAI SafetyHelpdeskSelf-Service PortalSocial Media AIReturns & Exchanges

Results

LTV MaxxingCustomer Stories50% GuaranteeTrust Center

More

PricingMigrationPartnersLog in

Customer support AI for LTV maxxing.

An AI support team that saves the cancel, asks for the review and answers in seconds.

G24.7 on G2 Shopify4.8 on Shopify

3,000+ ecommerce brands run customer service on Richpanel

Ridge Jones Road Aloha Lashify Wildgrain Shinesty

Support is the one funnel step you never A/B test.

Ads CAC

Tested weekly.

Website CVR

Tested weekly.

Checkout AOV

Tested weekly.

Support ???

Never tested.

17% of save offers get accepted at Aeons.

The AI asks why first, then offers the right out. A cancel screen offers one.

You I want to cancel.
Richpanel AI Too much product, or not working for you?
You Too much. Three unopened.
Richpanel AI I can pause next month so you catch up, no charge. Want me to?
You Yes please.
Richpanel AI Done. Paused until November 4.

Trustpilot 2.2 to 4.4. No review campaign ran.

The AI spots a delighted reply and asks for the review in that moment.

Pela, after moving support to Richpanel.

You ★★★★★ Love it, best purchase this year.
Richpanel AI So glad it landed. Would you mind sharing that on Trustpilot? Takes 30 seconds.trustpilot.com/review
You Just did.
Richpanel AI Thank you. That helps more than you know.

A 22-second answer never becomes a dispute.

Ignored for three days, the same ticket is a chargeback. Plus the fee, plus the ratio.

22 seconds is the median AI first reply at Haus, for the week of Aug 11 to 17, 2026.

You I don't recognize this charge.
Richpanel AI, 22 seconds later That is your membership renewing: free shipping, early access and member pricing. Want to keep it, reschedule it, or move to Basic?
You Move me to Basic.
Richpanel AI Done. Basic from your next cycle, and nothing more charged today.

15x cheaper per resolution than a person.

You pick the model and the token budget, so the rate is yours to set.

A person answers it$2 to $10
The AI resolves it~$0.20

Against a typical agent at about $3 a conversation. Your blended support bill falls by less.

The inbox tells you what to fix next.

Every closed ticket is read and ranked: what customers dislike in the product, the policy, the marketing.

01PolicySkip a month is not offered248
02OpsShipping delay, no update sent96
03ProductSize runs small, exchange unclear61
04MarketingCode not applied at checkout40
05VoiceTone drifting toward generic17
100%

Of closed tickets read. Detractors and their reasons ranked, so you fix the top one first.

Dana M.Does this run small? I am between sizes.
Your brand, AITrue to size. Most people take their usual. Free exchange if not.
bestdeals_247Better prices at cheaphoodies.biz, use code SAVE50Hidden, spam
Marco R.Just got mine, quality is great
clothes9_officialCheck out our new lineup @clothes9, way betterHidden, competitor
24/7

Under a live ad, real questions answered and spam hidden before it burns the reach you paid for. See how Ridge runs it.

Running today at Ridge, Aeons and Pique.

Sending this to your CX lead? They will want the guardrails and the reporting: see how the AI is controlled.

Guaranteed outcomes. Or every dollar back.

50% AI automation in 30 days
30% lower total bill In writing, from day one.
$0 risk to you Full refund if we miss.
Book a demo Miss either number, every dollar back.