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Key Result

$2.1M

Support-driven revenue

30%

Self-service automation

$500k

Saved on support costs

How Ridge Scaled Support, Boosted Revenue by $2.1M, and Saved $500K — While Lowering Headcount

Ridge cut their support team by 4 while generating $2.1M from CX. Learn how they automated 30% of inquiries, saved $500K, and boosted CSAT to 89% with Richpanel's platform.

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Key Result

2.2 -> 3.8

Trustpilot score in first 30 days

How Pela Cut Support Costs by 50% and Boosted Trustpilot Ratings — Without Hiring More Agents

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Key Result

2.2 → 4.0

Trustpilot score in first 60 days

$1.5M+

Revenue generated from Support

46%

Support Tickets Automated

How Jones Road Beauty Automated 46% of Support & Added $1.5M in Revenue — Without Hiring More Agents

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Key Result

$2.1M

Support-driven revenue

30%

Self-service automation

$500k

Saved on support costs

How Ridge Scaled Support, Boosted Revenue by $2.1M, and Saved $500K — While Lowering Headcount

Read Full Story

Reviews

See what our customers have to say!

"The best CRM I’ve used. Believe me! If you want the best E-commerce CRM, Richpanel is a highly recommended one. I've already used this for many years now and recommended it to my clients."

Watch Pilot

"We're always finding more ways to take advantage of all the Richpanel features! Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent. "

Plastic Printers

"Richpanel has finally allowed me to give customers the service experience I want, without having to do a massive amount of difficult website modification. We can meet people right where they're at, with specific answers to their specific questions. As we grow, it will only be more and more useful to have Richpanel by our side. I couldn't recommend it more!"

Ra Optics

"The decision was easy to choose Richpanel! What really sold me though was the team behind the software. Through our entire journey they have always been at our reach to address any concern, offer advice, and make sure we were set up for success."

Frenchie Bulldog

"The possibilities with Self-service are absolutely limitless! No one came close to what this system could do alone for us! Our ticket volume ended up decreasing by 55%."