See how leading E-Commerce brands are redefining customer service with Richpanel.

Key Result

60%

Automated Resolutions

How Thinx delivered consistent CX despite massive Scale

Learn how Thinx cut tickets by half & improved CX by implementing self-service automation and a multi-channel inbox

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Key Result

69%

Automated Resolutions

Brute Force Training Achieved 69% Automated Resolutions

Conversations to Revenue

<1 Min

Resolution Time

How Bicycle Warehouse Streamlined their CX

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Key Result

50%

Automated Resolutions

20%

Conversations to Revenue

98%

CSAT

How PDIC used Richpanel to quadruple reorder rates

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Reviews

See what our customers have to say!

"The best CRM I’ve used. Believe me! If you want the best E-commerce CRM, Richpanel is a highly recommended one. I've already used this for many years now and recommended it to my clients."

Watch Pilot

"This app has been really useful for our customer support team. We are now able to keep track of customer issues easily and the help desk feature is great for enabling customers to service themselves. The Richpanel customer support team is quick on answering questions and fixing bug issues."

Atlas Bars

"We're always finding more ways to take advantage of all the Richpanel features! Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent. "

Plastic Printers

"Richpanel has finally allowed me to give customers the service experience I want, without having to do a massive amount of difficult website modification. We can meet people right where they're at, with specific answers to their specific questions. As we grow, it will only be more and more useful to have Richpanel by our side. I couldn't recommend it more!"

Ra Optics

"The decision was easy to choose Richpanel! What really sold me though was the team behind the software. Through our entire journey they have always been at our reach to address any concern, offer advice, and make sure we were set up for success."

Frenchie Bulldog

"We were early adopters of the platform and are extremely happy with their ability to deliver on projects and tasks. Currently, our Self Help features are able to close nearly 60% of all tickets with no agent interaction. We are big fans of Richpanel."

Pawz

"The possibilities with Self-service are absolutely limitless! No one came close to what this system could do alone for us! Our ticket volume ended up decreasing by 55%."

Puppy Dogs & Icecream

Reviews

More than 1500 customers have migrated!

"The best CRM I’ve used. Believe me! If you want the best E-commerce CRM, Richpanel is a highly recommended one. I've already used this for many years now and recommended it to my clients."

Watch Pilot

Atlas Bars

Plastic Printers

Ra Optics

Frenchie Bulldog

Pawz

"The possibilities with Self-service are absolutely limitless! No one came close to what this system could do alone for us! Our ticket volume ended up decreasing by 55%."

Puppy Dogs & Icecream