Partner with Richpanel

The Richpanel partner program is for e-commerce agencies (technical or creative), freelance consultants and BPO centers wanting to assist Ecommerce Merchants implement a high-performance help-desk tool for their Shopify, Magento or Woocommerce stores

Become a Partner
Become a Partner

Partner Program Benefits

Revenue Share

Earn revenue for all referred customers. Earnings trackable on our partner portal

Co-Marketing

Gain exposure through case-studies, webinars and other marketing opportunities

Technical Support

Get implementations support and priority access to product and support teams

Access

Get early access to beta features and integrations

Sales Boost

Get pitch-related support from a dedicated partner manager.

Lead Sharing

Our salespeople can also open up services opportunities for you!

Revenue Share

Earn revenue for all referred customers. Earnings trackable on our partner portal

Co-Marketing

Gain exposure through case-studies, webinars and other marketing opportunities

Technical Support

Get implementations support and priority access to product and support teams

Access

Get early access to beta features and integrations

Sales Boost

Get pitch-related support from a dedicated partner manager.

Lead Sharing

Our salespeople can also open up services opportunities for you!

Jonathan Parker
CEO
"Richpanel is pivotal in helping us improve our repeat customer rate. You want to retain customers for 5-10 years in the long term. You want to give them a great CX with quick and satisfying answers. Richpanel makes this a reality."
Jonathan Parker
CEO
Jonathan Parker
CEO
70%
Automated resolutions
View All Customers
Alice Warren
Head of CX
"The resolution rates for their self-service portal easily surpass the rates seen with other popular tools! Thanks to their easy migration process and intuitive interface we were able to keep a consistent UX despite increasing order volumes."
Alice Warren
Head of CX
Alice Warren
Head of CX
60%
Automated resolutions
View All Customers
James Oliver
CEO and Founder
"We previously used both Gorgias and Zendesk and Richpanel blows them out of the water. Not only is the interface much cleaner, but the functionality and reporting are more robust. Our CS has markedly improved since switching to Richpanel because of the self-service option."
James Oliver
CEO and Founder
James Oliver
CEO and Founder
53%
Automated resolutions
View All Customers
Jason Kutasi
CEO
"I'm really, really proud of our customer service team’s achievements. Richpanel’s automated workflows played a big part in achieving those numbers and growing our business. Not to mention all the money they saved us by allowing us to cut our customer service staff in half."
Jason Kutasi
CEO
Jason Kutasi
CEO
50%
Automated Resolutions
View All Customers
Victoria Shanley
Director of Operations and Marketing
"Look no further! Richpanel has everything you need and more. We can feel the weight lifted off of our customer service reps. Instead of hiring more employees, we were able to leverage Richpanel so our agents could better handle the workload and also make work enjoyable for them!"
Victoria Shanley
Director of Operations and Marketing
Victoria Shanley
Director of Operations and Marketing
95%
CSAT
View All Customers
Reviews

More than 1500 customers have migrated!

"The best CRM I’ve used. Believe me! If you want the best E-commerce CRM, Richpanel is a highly recommended one. I've already used this for many years now and recommended it to my clients."
Watch Pilot
"This app has been really useful for our customer support team. We are now able to keep track of customer issues easily and the help desk feature is great for enabling customers to service themselves. The Richpanel customer support team is quick on answering questions and fixing bug issues."
Atlas Bars
"We're always finding more ways to take advantage of all the Richpanel features! Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent. "
Plastic Printers
"Richpanel has finally allowed me to give customers the service experience I want, without having to do a massive amount of difficult website modification. We can meet people right where they're at, with specific answers to their specific questions. As we grow, it will only be more and more useful to have Richpanel by our side. I couldn't recommend it more!"
Ra Optics
"The decision was easy to choose Richpanel! What really sold me though was the team behind the software. Through our entire journey they have always been at our reach to address any concern, offer advice, and make sure we were set up for success."
Frenchie Bulldog
"We were early adopters of the platform and are extremely happy with their ability to deliver on projects and tasks. Currently, our Self Help features are able to close nearly 60% of all tickets with no agent interaction. We are big fans of Richpanel."
Pawz
"The possibilities with Self-service are absolutely limitless! No one came close to what this system could do alone for us! Our ticket volume ended up decreasing by 55%."
Puppy Dogs & Icecream

Let’s team up!

1
Application
Tell us about your agency or centre - this shouldn’t take long.
2
Approval
You should expect an invitation to join our program within a couple of weeks
3
Get onboarded
Upon approval, you will get access to our partner portal for certifications and most importantly, rev-share!
Become a Partner