Give subscribers flexibility to manage their subscriptions directly from Richpanel’s self-service portal.
Richpanel picks the default settings from your Recharge settings and builds a ready-made subscription experience for your customers.
Too frequent? let’s change your frequency. Going on vacation? let’s skip a shipment. Moving to a new place? let’s change your address. Don’t like the flavor? let’s get you another one. Build flows and offers to retain cancelations.
Use support agents to change their minds when they want to downgrade or cancel a subscription.
Select what things customers can do vs what things need an agent intervention. For example: you can let customers update shipping address and add items but transfer to agent for cancelations.
Help customers add/remove items, change shipping address with a Self-Service interface.
Integrate Returnly, Loop, Aftership, etc. to allow customers manage returns and exchanges inside Self-Service portal.
Deploy a branded FAQ Help Center in minutes.
Collect contextual data based on situation before agent hand off.
Design custom flows to automate scenarios unique to your business.
Let customers edit and change subscriptions from the Self-Service portal
Find out how Richpanel can drive down tickets, reduce agent workload and help you get more sales through customer service.
Schedule a 30 min demo. If we are the right fit, we’ll set up everything during your trial - including self-service flows, automation rules and assignment logic.