BRANDED HELP CENTER

Quick answers, anytime, anywhere

Design a custom Help Center in minutes. Help customers with most common questions, product recommendations and FAQs.

Go live in 72 hours. Zero cost trial
Go live in 72 hours. Zero cost trial
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Go live in 72 hours. Zero cost trial
branded
product recommendations
PRODUCT RECOMMENDATIONS

The sales rep that never sleeps

Your always-on sales agent that helps on-site customers find the right products, offer relevant deals and convert more.

embeddable videos
EMBEDDABLE VIDEOS

Say it with video

Ideal for how-to guides, style guides, guide on how to select the right size, for using customer testimonials as social proof.

CUSTOMIZABLE
CUSTOMIZABLE

Make it yours

Add your brand color, logos and social media for a consistent and trustworthy experience.

PRESALE SCENARIOS

Proactively handle objections and earn shopper trust

Your first time shoppers have a ton of questions like “What is your return policy”, “Do you offer warranty”, etc. Convert more shoppers by handling all objections proactively.

Explore other capabilities

sent
Order Management

Help customers add/remove items, change shipping address with a Self-Service interface.

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return box
Returns and Exchanges

Integrate Returnly, Loop, Aftership, etc. to allow customers manage returns and exchanges inside Self-Service portal.

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help
Branded Help Center

Deploy a branded FAQ Help Center in minutes.

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account
Agent Hand off

Collect contextual data based on situation before agent hand off.

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customer workflows
Custom Workflows

Design custom flows to automate scenarios unique to your business.

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mail
Subscriptions Management

Let customers edit and change subscriptions from the Self-Service portal

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NO PAYMENTS & ZERO EFFORT

From demo to live in 1 week

Find out how Richpanel can drive down tickets, reduce agent workload and help you get more sales through customer service.

Schedule a 30 min demo. If we are the right fit, we’ll set up everything during your trial - including self-service flows, automation rules and assignment logic.