Contract buyout

Switch to Richpanel now, and we’ll cover your existing contract!

Is a contract preventing you from switching from your outdated customer support platform?

With Richpanel, you can easily apply for a contract buyout and we'll do the heavy lifting to get you out of your long-term contract and help you migrate to Richpanel.

Get started with Richpanel today and pay only when your current contract runs out.

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How does it work?
1
Apply for a buyout

Fill out the form on this page and kick-start your move to Richpanel. We'll reach out to you to understand your current contract situation and show you a personalized demo of Richpanel.

2
Migrate and get started

We will handle the migration process (if required) from your current platform and onboard you onto Richpanel.

3
Start now, pay later

Get started with Richpanel to manage your end-to-end customer support operations. You will not pay anything until your current contract runs out.

Switch now, pay later

"We migrated from Zendesk to Gorgias and then to Richpanel. Richpanel reduced agent interactions by more than 70%. The self-service portal helps our customers resolve most of the queries and only redirects complex issues to our team. We are big fans of Richpanel!"

Julian Quintães, CEO

Integrate all your apps for maximum automation rates

Want to automate scenarios that require taking actions across multiple apps? Richpanel has prebuilt integrations with 20+ apps and provides a powerful API to connect other apps.

FAQs

How do I know if I qualify for the buy-out?

As long as you are an E-commerce business currently under a contract of a different helpdesk/customer support tool, you qualify for our buy-out program.

Would you migrate existing data?

Yes. We will ensure a smooth transition of all your current customers and conversation data to Richpanel. We prioritize your business continuity over anything.

Do I have to pay for onboarding and migration?

No. We offer free migration and onboarding support.

What if I am on a multi-year contract?

We would like to accommodate everyone; these scenarios will be handled case-by-case.

What happens at the end of my contract term?

Your subscription with Richpanel will begin only then based on the plan you have chosen. You will be using the plan for free until then.

What about my data?

Yes, we do. Good things don’t have to wait just because you signed a contract with another vendor. Apply for a contract buyout here. Or get in touch with our customer service expert so we can bail you out of your contract ASAP.

How do I get started?

Yes, we do. Good things don’t have to wait just because you signed a contract with another vendor. Apply for a contract buyout here. Or get in touch with our customer service expert so we can bail you out of your contract ASAP.

Richpanel

Ready to switch to Richpanel?

Apply now and start paying only after your current contract expires