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Trusted by 2000+ fast growing DTC brands
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2,000+ ecommerce teams have upgraded to Richpanel
Switching helpdesks has never been this easy
We built tools & resources specifically to make it easier for you to switch
Easily migrate your data
Richpanel's migration wizard will seamlessly import your data from help desks like Zendesk, Gorgias, Help Scout and Kustomer.
Learn the platform in an hour
These snappy videos are your express train to mastering Richpanel. Get your team from newbie to ninja in less than 60 minutes.
Setup in a snap
We built this Onboarding Guide, derived from our experience with 2,000+ brands, you will be up and running in a day.
Stuck in a contract?
Good things shouldn't have to wait just because you are in a contract. Checkout our buyout program here.
Jason Kutasi
CEO
"I'm really, really proud of our customer service team’s achievements. Richpanel’s automated workflows played a big part in achieving those numbers and growing our business. Not to mention all the money they saved us by allowing us to cut our customer service staff in half."
Jason Kutasi
CEO
Jason Kutasi
CEO
50%
Automated Resolutions
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Jonathan Parker
CEO
"Richpanel is pivotal in helping us improve our repeat customer rate. You want to retain customers for 5-10 years in the long term. You want to give them a great CX with quick and satisfying answers. Richpanel makes this a reality."
Jonathan Parker
CEO
Jonathan Parker
CEO
70%
Automated resolutions
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Victoria Shanley
Director of Operations and Marketing
"Look no further! Richpanel has everything you need and more. We can feel the weight lifted off of our customer service reps. Instead of hiring more employees, we were able to leverage Richpanel so our agents could better handle the workload and also make work enjoyable for them!"
Victoria Shanley
Director of Operations and Marketing
Victoria Shanley
Director of Operations and Marketing
Alice Warren
Head of CX
"The resolution rates for their self-service portal easily surpass the rates seen with other popular tools! Thanks to their easy migration process and intuitive interface we were able to keep a consistent UX despite increasing order volumes."
Alice Warren
Head of CX
Alice Warren
Head of CX
60%
Automated resolutions
View All Customers
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