Upgrade your customer service function with Richpanel

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Rated 4.9/5 (23 reviews)

Rated 5/5 (84 reviews)

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Trusted by 1500+ fast growing DTC brands

Jason Kutasi

CEO

"I'm really, really proud of our customer service team’s achievements. Richpanel’s automated workflows played a big part in achieving those numbers and growing our business. Not to mention all the money they saved us by allowing us to cut our customer service staff in half."

Jason Kutasi

CEO

Jason Kutasi

CEO

50%

Automated Resolutions

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Jonathan Parker

CEO

"Richpanel is pivotal in helping us improve our repeat customer rate. You want to retain customers for 5-10 years in the long term. You want to give them a great CX with quick and satisfying answers. Richpanel makes this a reality."

Jonathan Parker

CEO

Jonathan Parker

CEO

70%

Automated resolutions

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Victoria Shanley

Director of Operations and Marketing

"Look no further! Richpanel has everything you need and more. We can feel the weight lifted off of our customer service reps. Instead of hiring more employees, we were able to leverage Richpanel so our agents could better handle the workload and also make work enjoyable for them!"

Victoria Shanley

Director of Operations and Marketing

Victoria Shanley

Director of Operations and Marketing

95%

CSAT

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Alice Warren

Head of CX

"The resolution rates for their self-service portal easily surpass the rates seen with other popular tools! Thanks to their easy migration process and intuitive interface we were able to keep a consistent UX despite increasing order volumes."

Alice Warren

Head of CX

Alice Warren

Head of CX

60%

Automated resolutions

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