Loyalty & Retention


View your Smile data on Richpanel

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View smile profile next to tickets

View customer loyalty data and rewards data next to customer ticket synced from your Smile profile to Richpanel.

Personalised conversations

Give your agents more context to a customer’s loyalty and rewards points next to the ticket when you receive a query.

Enrich replies with Smile tokens

Send out Smile tokens while responding to customer queries to turn your hard earned sales into repeat customers.