Loyalty & Retention

Yotpo

Collect and reply to product reviews and customer ratings from Richpanel

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View user reviews from Yotpo

View user reviews from Yotpo in your Richpanel inbox as an index card with information such as the product name, rating, order number, customer details, and the full text of the review.

Publish reviews

With a single click, publish or unpublish a review. Choose to send the response to the review as a ‘Direct reply’ or a ‘Public reply’. The review & reply are automatically posted on Yotpo.

Reply to unhappy customers

When a customer leaves a bad review, take order actions such as discounts and refunds to turn their experience positive.

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