Tools & Craft

Thoughts on the future of customer service, from the people and teams creating it.

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Latest Blog
CX Strategies
6
min read
How Bicycle Warehouse Improved CX with a Lean Team after Moving from Zendesk
Find out how Bicycle Warehouse transformed their eCommerce support with superfast resolutions, reduced agent workload, and high revenue impact using Richpanel.
Krishna Charan
Marketing
Success Stories
7
min read
Richpanel Named Momentum Leader In G2’s Winter Report 2023
Find out why industry experts recognise Richpanel as a standout e-commerce support platform. Learn More
Ajay Suresh
Marketing
Ecommerce Technology
6
min read
How Bumpboxx Solved Customer Service Issues Common to Most eCommerce Brands
Learn how Bumpboxx solved common eCommerce support challenges using an integrated tech stack with the help of Richpanel & Aircall.
Ajay Suresh
Marketing
CX Strategies
6
min read
SNOW's Blueprint for Ecommerce Customer Service Team Management
Learn how SNOW redefined customer service and transformed it into a strategic function that has a direct impact on revenue.
Ajay Suresh
Marketing
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