check

Your booking is confirmed

We look forward to speaking with you!
Back to Home

Recommended reads

Automation and Self-service
6
min read
Customer Self Service: Benefits, Best Practices & Examples
Discover what a customer-self service portal is, and how you can use one in your ecommerce business to help your customers resolve 40- 60% of their queries.
Amit RG
CEO
Automation and Self-service
8
min read
How to Automate Ecommerce Customer Service
Discover the key steps involved in automating your ecommerce customer service without compromising on the customer experience. Tips, best practices, & more.
Amit RG
CEO
Ecommerce Technology
6
min read
Ecommerce Helpdesk: Provide great customer service
Discover everything you need to know about ✓ Creating a Customer Service Helpdesk for Ecommerce Store ✓ Helpdesk Importance & ✓ Best Practices for Ecommerce Helpdesk Management.
Amit RG
CEO
Ecommerce Technology
6
min read
Best Ecommerce Live Chat Software for Store in 2025
Ecommerce Live Chat: Explore More on ✓Importance of Live Chat for Ecommerce ✓ Live Chat Implementation ✓ Live Chat Software ✓ Best Practices and Common Mistakes to Avoid.
Amit RG
CEO
CX Strategies
9
min read
How to Reduce Ecommerce Return Rates: Statistics and Best Practices
Discover the impact ecommerce return rates have on your business ✔ Return Rate Statistics ✔ Common factors driving returns ✔ Actionable steps to reduce return rates.
Amit RG
CEO
Apps and Integrations
3
min read
Manage Yotpo reviews directly from Richpanel Help Desk Software
Now you can check, approve and respond to your Shopify product reviews using Yotpo and Richpanel Help Desk Software from a single dashboard.
Amit RG
CEO
Key Result
2.2 -> 3.8
Trustpilot score in first 30 days
90%
CSAT Score
72%
Support Automated
How Pela Cut Support Costs by 50% and Boosted Trustpilot Ratings — Without Hiring More Agents
Read Full Story
Key Result
2.2 → 4.0
Trustpilot score in first 60 days
$1.5M+
Revenue generated from Support
46%
Support Tickets Automated
How Jones Road Beauty Automated 46% of Support & Added $1.5M in Revenue — Without Hiring More Agents
Read Full Story
Key Result
$2.1M
Support-driven revenue
30%
Self-service automation
$500k
Saved on support costs
How Ridge Scaled Support, Boosted Revenue by $2.1M, and Saved $500K — While Lowering Headcount
Read Full Story
Key Result
69%
Automated Resolutions
<1 min
Resolution Time
96%
CSAT
Brute Force Training Achieved 69% Automated Resolutions
Read Full Story
Key Result
7 Min
First Response Time
11%
Conversations to Revenue
<1 Min
Resolution Time
How Bicycle Warehouse Streamlined their CX
Read Full Story
Key Result
55%
Automated Resolutions
9.5%
Conversations to Revenue
90%
CSAT
Alaskan King Crab Co didn't hire despite high growth
Read Full Story