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Key Result
7 Min
First Response Time
11%
Conversations to Revenue
<1 Min
Resolution Time
How Bicycle Warehouse Streamlined their CX
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Key Result
69%
Automated Resolutions
<1 min
Resolution Time
96%
CSAT
Brute Force Training Achieved 69% Automated Resolutions
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Key Result
50%
Automated Resolutions
20%
Conversations to Revenue
98%
CSAT
How PDIC used Richpanel to quadruple reorder rates
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Key Result
53%
Automated resolutions
20%
Conversations to Revenue
90%
CSAT
Atlas Bars chose Richpanel over Zendesk. Here's why.
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Key Result
40%
Automated resolutions
93%
CSAT
5 seconds
Median resolution time
How BumpBoxx resolves tickets in 5 Seconds!
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Key Result
70%
Automated Resolutions
5 seconds
First Response Time
38,000
Tickets Closed by Self-service
Pawz resolved 70% of tickets through self-service
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