check

Your booking is confirmed

We look forward to speaking with you!
Back to Home

Recommended reads

Ecommerce Technology
8
min read
Best Shopify Returns App to Handle & Manage Returns on Stores
All about Shopify Returns. Check out ✔ Best Shopify Returns App ✔ Shopify Return Features ✔ Best Practices ✔ Benefits and ✔ Shopify Returns through Self Service.
Himani Trivedi
Marketing
Ecommerce Technology
6
min read
Zendesk Features: How to Evaluate Zendesk for your Business
Zendesk Features- Zendesk is a popular cs software, but is it the right fit for you? Read our detailed overview of Zendesk features to find out!
Shrimithran
Marketing
CX Team Management
6
min read
Building Customer Service Teams: Tips to Hire & Manage
Here's a ready-reference manual to build high-performing customer service teams. Discover actionable support strategies for hiring agents, managing a team, and delighting customers.
Himani Trivedi
Marketing
BFCM Strategies
8
min read
Black Friday Checklist for Shopify Stores: Get Ready for BFCM 2023
The Black Friday Cyber Monday weekend is a huge time for Shopify stores. Here is a handy checklist to get your store ready for BFCM 2023.
Himani Trivedi
Marketing
Ecommerce Technology
7
min read
Best Woocommerce Support Ticket System [Top Helpdesk Plugins]
Learn more on Best Woocommerce Supporting System for your Business. Know more on Importance & Factors to consider while selecting Help desk for Woocommerce Store.
Team Richpanel
Marketing
Ecommerce Technology
5
min read
Gorgias vs Zendesk: Customer Service Helpdesk Features Comparison
Check out Complete guide on Features Comparison between Gorgias vs Zendesk Customer Service Helpdesk Software
Himani Trivedi
Marketing
Key Result
2.2 -> 3.8
Trustpilot score in first 30 days
90%
CSAT Score
72%
Support Automated
How Pela Cut Support Costs by 50% and Boosted Trustpilot Ratings — Without Hiring More Agents
Read Full Story
Key Result
2.2 → 4.0
Trustpilot score in first 60 days
$1.5M+
Revenue generated from Support
46%
Support Tickets Automated
How Jones Road Beauty Automated 46% of Support & Added $1.5M in Revenue — Without Hiring More Agents
Read Full Story
Key Result
$2.1M
Support-driven revenue
30%
Self-service automation
$500k
Saved on support costs
How Ridge Scaled Support, Boosted Revenue by $2.1M, and Saved $500K — While Lowering Headcount
Read Full Story
Key Result
69%
Automated Resolutions
<1 min
Resolution Time
96%
CSAT
Brute Force Training Achieved 69% Automated Resolutions
Read Full Story
Key Result
7 Min
First Response Time
11%
Conversations to Revenue
<1 Min
Resolution Time
How Bicycle Warehouse Streamlined their CX
Read Full Story
Key Result
55%
Automated Resolutions
9.5%
Conversations to Revenue
90%
CSAT
Alaskan King Crab Co didn't hire despite high growth
Read Full Story