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Recommended reads

Ecommerce Technology
7
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Best Shopify Apps for Ecommerce Store in 2025
We have handpicked the Best Shopify Apps suited for Ecommerce stores with annual sales that go beyond $10M and listed out to you. Check it out.
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Ecommerce Technology
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Ecommerce Call Center: Guide to Set up Call Center for Ecommerce Business
All about How to Setup Ecommerce Call Center for your business. Learn More on How to Optimize and Set up a Profitable Call Center.
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Whatsapp for Ecommerce: How To Leverage WhatsApp Business API
Whatsapp for Ecommerce: Whatsapp Business API has opened up a very powerful channel. Learn how ecommerce stores are using Whatsapp to boost sales, engagement and customer support.
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6 Ways To Boost Ecommerce Customer Engagement
E-commerce has been growing at a rapid rate since COVID-19. To generate more revenue from your e-commerce store you have to keep an eye on this 6 methods to boost e-commerce engagement.
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Ecommerce Technology
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AI-Driven Customer Analytics: Using Data From Existing Tools
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What Is an Ecommerce CRM and Why Do You Need One?
One of the biggest tools you can use to keep up with the competition’s challenges is customer retention. This is where Ecommerce CRM comes into play. This piece of software can help you convert your casual customers into loyal clients who will buy your products many years from now
Kristin
Key Result
60%
Automated Resolutions
1 Min
First Response Time
95%
CSAT
How Thinx delivered consistent CX despite massive Scale
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Key Result
50%
Automated Resolutions
20%
Conversations to Revenue
98%
CSAT
How PDIC used Richpanel to quadruple reorder rates
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Key Result
95%
CSAT
9,000
Tickets closed with self-service
51%
Automated resolutions
How Frenchie cut ticket volume by half
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Key Result
70%
Automated resolutions
90%
CSAT
12%
Conversations To Revenue
How Z Natural Made customer Service a Strategic Asset
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Key Result
40%
Automated resolutions
93%
CSAT
5 seconds
Median resolution time
How BumpBoxx resolves tickets in 5 Seconds!
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