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Key Result
60%
Automated Resolutions
1 Min
First Response Time
95%
CSAT
How Thinx delivered consistent CX despite massive Scale
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Key Result
50%
Automated Resolutions
20%
Conversations to Revenue
98%
CSAT
How PDIC used Richpanel to quadruple reorder rates
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Key Result
95%
CSAT
9,000
Tickets closed with self-service
51%
Automated resolutions
How Frenchie cut ticket volume by half
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Key Result
70%
Automated resolutions
90%
CSAT
12%
Conversations To Revenue
How Z Natural Made customer Service a Strategic Asset
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Key Result
40%
Automated resolutions
93%
CSAT
5 seconds
Median resolution time
How BumpBoxx resolves tickets in 5 Seconds!
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