check

Your booking is confirmed

We look forward to speaking with you!
Back to Home

Recommended reads

Ecommerce Technology
5
min read
Zendesk Alternatives and Competitors in 2025
Learn More about Zendesk Alternatives in 2025. Highlights on Features, Pros & Cons of ✓ Richpanel ✓ Kustomer ✓ Gladly ✓ Gorgias and ✓ FreshDesk.
Team Richpanel
Marketing
Ecommerce Technology
5
min read
9 Benefits of Live Chat for Ecommerce
eCommerce Live chat definitely has Benefits over email and voice. It is much faster, convenient, allows tracking, provides analytics, and above all increases conversions 
Team Richpanel
Marketing
Ecommerce Technology
6
min read
5 Reasons Why you Need to Make The Switch from ReAmaze
Reamaze provides many features for Shopify and Magento stores, but doesn’t improve efficiency or provide strategic functionality. Here’s a better alternative.
Shrimithran
Marketing
CX Strategies
5
min read
Strategies to Boost Customer Experience
Delivering great customer experience is a key success factor in ecommerce. Here are six essential strategies you should try to Improve Customer Experience that helps to increase retention and revenue.
Tamal Santra
Ecommerce Technology
16
min read
Ecommerce Order Management System: How to Choose Best OMS Software
Ecommerce Order Management Systems: OMS software help ecommerce businesses scale by automating repetitive work, syncing your customer data across platforms.
Amit RG
CEO
Ecommerce Technology
6
min read
Shopify Customer Accounts: Guide to Creating a Customer Account Page
Shopify Customer Accounts - best practices, examples and apps you can use to create a personalized shopify customer accounts page.
Amit RG
CEO
Key Result
60%
Automated Resolutions
1 Min
First Response Time
95%
CSAT
How Thinx delivered consistent CX despite massive Scale
Read Full Story
Key Result
50%
Automated Resolutions
20%
Conversations to Revenue
98%
CSAT
How PDIC used Richpanel to quadruple reorder rates
Read Full Story
Key Result
95%
CSAT
9,000
Tickets closed with self-service
51%
Automated resolutions
How Frenchie cut ticket volume by half
Read Full Story
Key Result
70%
Automated resolutions
90%
CSAT
12%
Conversations To Revenue
How Z Natural Made customer Service a Strategic Asset
Read Full Story
Key Result
40%
Automated resolutions
93%
CSAT
5 seconds
Median resolution time
How BumpBoxx resolves tickets in 5 Seconds!
Read Full Story